In today’s fast-paced business environment, having a reliable and high-speed internet connection is critical to success. Turner Security, a leading security and technology company based in Smyrna, Tennessee, has found a game-changing solution in United Communications.
The company, which specializes in security systems, fire systems, low-voltage data wiring, and cybersecurity services, has experienced a significant transformation since switching to United Communications’ fiber internet service.
Before making the switch to United Communications in 2022, Turner Security relied on Comcast for their internet needs. However, Danny and his team frequently encountered service disruptions, experiencing outages two to four times a year.
To mitigate downtime, they had to invest in a costly cellular data backup service to ensure continuous operations. This inefficiency not only added unnecessary expenses but also adversely affected the team’s business productivity.
A Seamless Transition to Fiber Internet
Danny learned about United Communications through a Rotary Club event, where representatives from the company gave a presentation about their fiber internet service. Recognizing the potential benefits of fiber connectivity, Turner Security decided to give it a try. Since making the switch, they have enjoyed uninterrupted internet service, eliminating the need for costly contingency plans.
“The speed has been incredible. We haven’t had any issues whatsoever. Our upload and download speeds are consistently high, which is crucial for our business,” said Danny.
Given that Turner Security handles a large volume of video data and connects to multiple servers across the country, high-speed internet is a necessity. The fast and reliable connection provided by United Communications has significantly improved their workflow and efficiency.
The Impact on Business Operations
Having a stable and high-speed internet connection has had a profound impact on Turner Security’s operations. “One of our company goals last year was to eliminate downtime and inefficiencies. Reliable internet has played a huge role in achieving that,” Danny explained.
The switch to fiber has allowed them to optimize their workflow, reduce disruptions, and focus on their core business activities.
With an office staff of approximately 20 employees using the internet daily, seamless connectivity is essential. Employees rely on the internet for various tasks, including video streaming, remote server management, and cybersecurity operations. Thanks to United Communications, they no longer have to worry about slow speeds or unexpected outages.
Superior Customer Service and Local Commitment
Although United Communications has a long-standing reputation in Middle Tennessee for its world-class customer service, Danny and his team have yet to reach out for support due to United’s rock-solid reliability. “It just works,” Danny emphasized, highlighting the company’s satisfaction with the internet provider.
While Danny’s primary concern as a business owner is the speed and reliability of his internet service, he also appreciates working with a Middle Tennessee-based service provider that employs local workers and gives back to the community he calls home.
A Strong Recommendation for Business Owners
For other business owners considering a switch to United Communications, Danny has a straightforward recommendation: “Best value for the dollar for fiber and very reliable speeds. The installation process was smooth, and everything went like clockwork.”
With no service interruptions, exceptional speed, and an efficient setup process, Turner Security has found a trusted partner in United Communications. As businesses increasingly rely on digital connectivity, choosing a dependable internet service provider can make all the difference. Turner Security’s experience serves as a testament to the benefits of making the switch to high-speed fiber internet.
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