By Brandon Fisher, Business Sales Manager
In today’s world, reliable, high-speed internet is essential for success in every industry, but finding a perfect provider can feel like a challenge. That’s where we come in.
Supporting local businesses—from bustling cafes to expansive educational campuses—is at the heart of our mission at United Communications, particularly in areas where high-speed internet access is limited. With advanced and tailored Wi-Fi solutions you can trust, we work to ensure your business stays connected.
As the Business Sales Manager at United, I can personally vouch for our team’s dedication to understanding your unique business needs. Unlike other providers, we take the time to build a plan that meets your needs, allowing your business to operate efficiently and scale effectively. United’s innovative services empower businesses across Middle Tennessee to maintain highly secure, high-performance Wi-Fi networks.
We recognize that a strong and reliable connection is the foundation of every good business relationship—and we’re dedicated to providing just that for every business in our community. In fact, the proof is in the satisfaction of our customers. Just take a look at what one of them has to say:
“Excellent bandwidth! Knowledgeable technicians! They were able to come out sooner than expected and were done faster than expected. It is the internet service we have been waiting for.” – Jacob P., United Communications customer
Highly Secure Internet Solutions
United’s diverse Wi-Fi solutions, including United BizControl, are designed to empower businesses of all sizes. Business owners rely on these solutions to streamline operations and engage with customers more effectively. BizControl is one of my favorite trusted tools that United offers, providing the security and support businesses need to flourish. This integrated broadband solution enhances productivity with advanced security features and easy network management, ensuring your internet connectivity seamlessly fits into daily operations.
United Communications empowers business owners to oversee and adjust their network from anywhere with the United BizControl mobile app. This feature enables quick setup and sharing of Wi-Fi networks, the creation of a branded customer Wi-Fi portal, management of staff device connectivity, and enhanced network resilience, among other functionalities.
Tailored Connectivity for Your Needs
Since every business has unique needs, we offer a range of internet speeds and solutions tailored to individual requirements. United ensures that every business, from start-ups needing basic internet to growing SMEs (small and medium-sized enterprises) requiring high-bandwidth solutions, has access to the high-speed internet necessary to operate.
At United, we’re able to build a custom solution starting with our standard GigaSpire Wi-Fi router. From there, we can integrate additional mesh units to extend coverage as needed. We also offer long-range access points that can provide up to one mile of coverage, depending on terrain, across large acreage rural farms or sprawling commercial properties.
Delivering Unmatched Service, Support, and Innovation
As a local provider deeply integrated into the communities we serve, we understand the value of personal connection. Our team, composed of your neighbors and friends, is committed to delivering exceptional customer service and support that transcends basic technical assistance for business and residential customers alike. We not only resolve issues but also follow up to confirm your complete satisfaction with our solutions.
Our customers say it best. With an industry-leading 4.7-star rating on Google and countless positive reviews, we’re proud to be recognized for providing the best internet customer support in Middle Tennessee. To keep us on track, we regularly survey customers about their experiences through a Net Promoter Score (NPS) survey to measure how well we’re serving them. I think I speak for the whole company when I say I’m proud to share that we finished 2024 with an NPS of 81—more than double the telecom industry average of 31. This commitment to service is at the heart of everything we do, and it shows in our strong relationships with local businesses and residents.
Looking ahead, we’re equally excited about the future of connectivity. Technologies like Wi-Fi 7 are on the horizon, promising speeds up to 4.8 times faster than Wi-Fi 6. At United, we’re dedicated to staying ahead of the curve, ensuring you’re always prepared for the next generation of high-speed internet.
United Communications: Your Perfect Match in Local Internet
Choosing United means opting for an internet service provider who is not only local but also deeply invested in the community. Our commitment to providing personalized service is reflected in our ongoing efforts to bridge the digital divide across Middle Tennessee.
As we expand our network and enhance our services, we invite you to experience a connection that’s unlike anything you’ve ever experienced before—perfectly matched to your company’s needs.
Join us on this journey of connectivity and community development by scheduling an appointment with us today. Let’s make 2025 your most productive year yet.
Author Bio:
Brandon Fisher, Business Sales Manager for United Communications
Brandon Fisher is a graduate of East Tennessee State University (Class of 2000). He brings nearly 20 years of telecommunications experience to his role as Business Sales Manager at United Communications. Throughout his career, he’s gained a well-rounded understanding of the industry, having worked in sales, financial services, and as an Installation and Repair Technician. In his current role, Brandon oversees the day-to-day operations of the business sales team, ensuring a smooth and successful customer experience. Brandon is passionate about working for a high-integrity, local company like United Communications that invests in its community and employees.