Contact and Hours
United offers 24/7 technical support.
Our new sales hours are Monday through Friday 8am – 7pm and Saturday 9am – 2pm.
1-800-779-2227
Customer Support
Online Billing
Technical Support
United Communications Business Office
120 Taylor St., Chapel Hill, TN 37034
Business Office Hours
Monday through Friday 8am – 5pm (see additional hours for Sales*)
Saturday 9am – 2pm (Sales and Customer Support)
*Our new sales hours are Monday through Friday 8am – 7pm and Saturday 9am – 2pm.
Additional Hours
- Lobby: Open Monday through Friday, 8am – 4:30pm
- Drive-Thru: Open Monday through Friday, 8am – 6pm
- Technical Support: Available 24/7, 800-779-2227
- Billing & Account Support: Call 800-779-2227, Monday through Friday 8am – 6pm, Saturday 9am – 2pm.
- Sales: Call 931-364-2227 Monday through Friday 8am – 7pm, Saturday 9am – 2pm.
- Equipment Return: Call 800-779-2227 or email united@united.net; we will provide a shipping label for the return.
Call Our Sales Team
931-364-2227
- Monday through Friday 8am - 7pm
- Saturday 9am - 2pm
Residential Sales Appointments
Schedule a conversation with our residential sales reps and learn how United’s high-speed internet can offer you the best Wi-Fi 6 technology to handle all your smart devices.
When you schedule your meeting, you can indicate whether you prefer a phone call or virtual meeting.
Small Business Sales Appointments
We’re sure we can improve your productivity and efficiency with United’s small and midsized business services, including fiber internet, Hosted PBX systems, and HDTV.
Schedule a conversation with our business representatives through their calendars below.
Enterprise Sales
United can customize high-performing solutions to suit the complex communications needs of larger enterprise organizations, from dedicated Ethernet services to reliable data security connections.
Christopher Taylor
Business Account Manager
931-993-1603 or christopher.taylor@gounited.net
Community Solutions
Whether your property is a new residential, commercial development or multi-dwelling units, United can transform it into a smart, connected community with unlimited data and local customer support.
Kimberly Goodwin
Market Development Manager
931-993-8672 or kimberly.goodwin@gounited.net
Ethan Poe
Market Development Manager
931-993-0558 or Ethan.Poe@gounited.net
Don't See What You Need?
Give us a call at 931-364-2227 or click the chat button and a member of our support staff will respond to your request as soon as possible.