Contact & Hours
United offers 24/7 customer service and technical support to resolve your concerns or issues as quickly as possible. If you would like to schedule an appointment with a Sales Representative, see “Schedule Sales Rep Appointment” under GENERAL RESOURCES below.
Business Office Hours
Monday - Friday:
8:00am – 5:00pm*
9:00am - 2:00pm Customer Support
In Our Effort To Prevent The Spread Of COVID-19, Our Lobby Is Currently Closed.
Our Drive-Thru Is Open
Monday - Friday 9:30 am - 4:30 pm.
Customer Support Available 24/7 At 800-779-2227. Other Inquiries Monday - Friday 8am - 5pm At 931-364-2289.
For Equipment Return, Please Call Or Email Us And We Will Provide A Shipping Label For The Return.
We Apologize For Any Inconvenience.
Important References & Resources.
Schedule Sales Rep Appointment
Phone Directory and Calling Features
Residential Fiber Installation Guide
Call Before You Dig
DMCA Policy FAQs
NECA Tariff 5 Filing Act
UControl App Guide
TV User Manual
TV URC 4 Remote Control Guide
TV NOVA Remote Control Guide
Business Premium Attendant Guide
Email Help Guides