United Communications: Faster speeds. Dedicated service.

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Partnership for Broadband: Middle Tennessee Electric + United Communications

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We’ll Treat You Like a Neighbor, Because We Are.

Our local customer service representatives know your area, because they work right down the street from you. In fact, they may even live right next door. So whenever you need help, count on us to be there for you.

Athena Broadband Fixed Wireless Services, Now Part of United Communications

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Your United Communications fiber optic cable is not only fast…it’s always fast. In fact, even if 100% fiber-to-the-home is not yet available in your neighborhood, ALL United Communications customers get their very own dedicated connection, no sharing your bandwidth with your neighbors.

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Customer Reviews

November 17, 2018
S.W.
Brentwood, TN
I like the fact that it rarely goes out during storms or for other reasons. Any issues that may come up are quickly fixed whether it requires a service call or can be addressed by phone. Service techs are always polite and knowledgeable. Being a senior, retired person my one complaint is the high cost.
November 17, 2018
K.W.
Shelbyville, TN
Had been with Athena for 3 1/2 years. Always had great service including customer service. Once United bought it I could not get customer service and had a problem for over a month with no internet. Called several times and left messages with no response. Also talked to Brian who claimed I had never called. He answered every time I called so not sure where the lack of communication came from. Finally got great service from Starr by chat. She took care of all my needs. Also the repairman (Wes) I believe was his name was super efficient and extremely professional and helpful. He resolved my issues timely and absolutely did find a problem with the outside wiring which he corrected. Customer service is an issue with the exception of Starr.
November 16, 2018
T.G.
Nolensville, TN
The workers are always friendly and they are quick to fix any issues!

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Partnership Press Conference

On August 24th, 2018, United Communications and Middle Tennessee Electric announced a new partnership. ...

Plan for Fiber Now, Profit from Fiber Later

As low mortgage rates and a booming economy continue to drive housing starts, builders ...

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