Honored Recognition For Service & Quality.
- Closing the Digital Divide Award 2024
- Best Telecommunications Website Award
- Web Excellence Awards 2024
- NBJ's Best Places To Work 2023 & 2024
- American Business Awards 2024 Gold Stevie Winner
- NBJ's Best in Business Awards Finalist
- Customer Loyalty Champion
- Top 100 Fiber-To-The-Home Leader
- Smart Rural Community Provider
- BBB Torch Award
- Broadband Communities Cornerstone Award
- BroadbandNow “Fastest Internet Service Provider”
Our fiber network covers parts of Bedford, Davidson, Franklin, Giles, Lincoln, Marshall, Maury, Moore, Rutherford, Williamson, and Wilson counties. As a service of Middle Tennessee Electric — the largest electric cooperative in the Tennessee Valley Authority (TVA) region and the second largest in the United States — United’s coverage continues to grow across Middle Tennessee cities and communities.
A History of Innovation
United Communications is on the cutting edge of technology, but our roots reach back to 1947.
Headquartered in Chapel Hill, Tennessee, and formerly known as United Telephone Company, we made a name for ourselves in Middle Tennessee by providing the highest-quality phone service in suburban and rural markets where other providers refused to serve.
Today, we’re a leading provider of advanced communications services, supplying residents and businesses with high-speed internet, and voice service and maintaining our commitment to the communities we serve, our customers, our employees, and our owners.
Look back through United's story
Our Mission
We enrich our communities and the lives of our neighbors through reliable connections and passionate service.
Our Company Values
- Safety – we assure the safety of everything we do.
- Service – we are responsive, informed, and easy to do business with.
- United – we communicate and collaborate.
- Integrity – we keep our promises and do the right thing even when no one is watching.
- Driven – we fight to serve and win customers.
On a Mission to Connect the Under-Connected
United continues to build our fiber network throughout Middle Tennessee cities, towns and rural communities. We believe everyone deserves reliable, high-speed internet service. Through our Project UNITE initiative, United Communications is bringing high-speed internet service options to some of the most rural communities in Middle Tennessee, while staying true to our roots of providing reliable service and dedicated local support.
In partnership with Middle Tennessee Electric and Duck River Electric, we’re working together to build a more connected Tennessee.
Meet our team
United in connecting our communities and putting people first
Join Team United
We help neighbors run businesses, connect with family and friends, work and study from home, learn and grow. Working at United means being a part of something bigger. Ready to join us?
Committed to Community
Throughout the year, United sponsors community events, volunteers with local organizations, makes charitable donations to neighbors in need, and funds United Community Foundation Scholarships to help local students continue their education on the collegiate level.
