Business Voice | United Communications

Business Voice Solutions

Unified Communications


Hosted PBX solutions are cost effective, reliable, and scalable. Your business has no on-site PBX equipment to purchase or maintain. Instead, United handles everything remotely. Our Hosted PBX service includes advanced features like voicemail-to-email, conference bridges, call queues, and more at an affordable monthly cost. We provide professional installation and ongoing service.

Phone system features and new extensions can be turned on or rolled out instantaneously, while the equipment and management work is kept out of sight and out of mind.

Our voice solutions are flexible and let you nimbly adjust to new needs, competitive challenges, and opportunities. All of our plans let you keep your existing numbers and add local or toll-free numbers if needed.

Benefits: No Upfront Costs; Modest Use of Network Bandwidth; No Maintenance; Redundant Data Centers; Training & Support


United Communications can provide your business with additional voice services that range from a basic copper line to advanced PRIs and SIP Trunks.

Our Enterprise-level connectivity includes:


Cloud Unified Communications (UCaaS) empowers your team with Voice, Video and Messaging delivered to them on any device in any location. It enables your staff to collaborate more effectively through presence, instant messaging, persistent file sharing and high-quality video conferencing.

Features: Cloud Telephony; Video Collaboration; Presence; Messaging; Content Sharing


PRI Trunks provide a physical connection from your PBX to our network. It allows you to manage costs by leveraging your existing PBX system, maintain business continuity when disaster strikes, and maximizes your phone capabilities over our private IP network. If you are looking to grow your business, the reliability and scalability of United’s PRI Trunks make it a great solution.

Features: Destination Unreachable; Direct Inward Dial (DID); Direct Outward Dial (DOD); Call Detail Records (CDR); Business Voice Continuity; Security; International Calling


SIP Trunking provides dedicated bandwidth to ensure streamlined voice and data traffic. The flexibility allows for multiple ways to configure your Enterprise — you configure the trunks however your Enterprise requires — inbound, outbound, 2-way, single or multiple trunk groups.

Features: Call Forward Not Reachable; Caller ID Name; Direct Inward Dial (DID); Direct Outward Dial (DOD); Failover/Overflow; Destination Unreachable; Multi-site Local Balancing; On-demand Bursting; Call Detail Records; International Calling


POTS is our analog voice transmission phone system implemented over copper wires. Though limited in its capabilities, POTS is simple. It’s easy to use, easy to set up and easy to maintain.

Call Brad Prickett, Director of Business Development, at 615-764-9697 or email at