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Contact United Communications

United offers 24/7 technical support

Contact and Hours

United offers 24/7 technical support.

Our new sales hours are Monday through Friday 8am – 7pm and Saturday 9am – 2pm.

24/7 Technical Support


Customer Support



Technical Support

United Communications Business Office

120 Taylor St., Chapel Hill, TN 37034

Business Office Hours

Monday through Friday 8am – 5pm (see additional hours for Sales*)

Saturday 9am – 2pm (Sales and Customer Support)

*Our new sales hours are Monday through Friday 8am – 7pm and Saturday 9am – 2pm.

Additional Hours

  • Lobby: Open Monday through Friday, 8am – 4:30pm
  • Drive-Thru: Open Monday through Friday, 8am – 6pm
  • Technical Support: Available 24/7, 800-779-2227
  • Billing & Account Support: Call 800-779-2227, Monday through Friday 8am – 6pm, Saturday 9am – 2pm.
  • Sales: Call 931-364-2227 Monday through Friday 8am – 7pm, Saturday 9am – 2pm.
  • Equipment Return: Call 800-779-2227 or email united@united.net; we will provide a shipping label for the return.

Call Our Sales Team


Residential Sales Appointments

Schedule a conversation with our residential sales reps and learn how United’s high-speed internet can offer you the best Wi-Fi 6 technology to handle all your smart devices.

When you schedule your meeting, you can indicate whether you prefer a phone call or virtual meeting.

Small Business Sales Appointments

Liz Pitmon

Business Account Executive

Courtney Spurlock

Business Account Executive

D’Mareo Majors

Business Account Executive

We’re sure we can improve your productivity and efficiency with United’s small and midsized business services, including fiber internetHosted PBX systems, and HDTV.

Schedule a conversation with our business representatives through their calendars below.

Enterprise Sales

United can customize high-performing solutions to suit the complex communications needs of larger enterprise organizations, from dedicated Ethernet services to reliable data security connections.

Christopher Taylor

Business Account Manager

931-993-1603 or christopher.taylor@gounited.net

Community Solutions

Whether your property is a new residential, commercial development or multi-dwelling units, United can transform it into a smart, connected community with unlimited data and local customer support.

Kimberly Goodwin

Market Development Manager

931-993-8672 or kimberly.goodwin@gounited.net

Ethan Poe

Market Development Manager

931-993-0558 or Ethan.Poe@gounited.net

Market Development Manager

Market Development Manager

Don't See What You Need?

Give us a call at 931-364-2227 or click the chat button and a member of our support staff will respond to your request as soon as possible.