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Contact United Communications

United offers 24/7 technical support

Contact and Hours

United offers 24/7 technical support.

Our new sales hours are Monday through Friday 8am – 7pm and Saturday 9am – 2pm.

24/7 Technical Support


Customer Support



Technical Support

United Communications Business Office

120 Taylor St., Chapel Hill, TN 37034

Business Office Hours

Monday through Friday 8am – 5pm (see additional hours for Sales*)

Saturday 9am – 2pm (Sales and Customer Support)

*Our new sales hours are Monday through Friday 8am – 7pm and Saturday 9am – 2pm.

Additional Hours

  • Lobby: Open Monday through Friday, 8am – 4:30pm
  • Drive-Thru: Open Monday through Friday, 8am – 6pm
  • Technical Support: Available 24/7, 800-779-2227
  • Billing & Account Support: Call 800-779-2227, Monday through Friday 8am – 6pm, Saturday 9am – 2pm.
  • Sales: Call 931-364-2227 Monday through Friday 8am – 7pm, Saturday 9am – 2pm.
  • Equipment Return: Call 800-779-2227 or email united@united.net; we will provide a shipping label for the return.

Call Our Sales Team


Residential Sales Appointments

Schedule a conversation with our residential sales reps and learn how United’s high-speed internet can offer you the best Wi-Fi 6 technology to handle all your smart devices.

When you schedule your meeting, you can indicate whether you prefer a phone call or virtual meeting.

Small Business Sales Appointments

We’re sure we can improve your productivity and efficiency with United’s small and midsized business services, including fiber internetHosted PBX systems, and HDTV.

Schedule a conversation with our business representatives through their calendars below.

Liz Pitmon

Business Account Executive

Courtney Spurlock

Business Account Executive

Enterprise Sales Appointments

United can customize high-performing solutions to suit the complex communications needs of larger enterprise organizations, from dedicated Ethernet services to reliable data security connections.

Christopher Taylor

Business Account Representative

Community Solutions

Whether your property is a new residential or commercial development or multi-dwelling units, United Communications can transform it into a smart, connected community while providing every customer with unlimited data and local customer support.

Kimberly Goodwin

Market Development Manager

(931) 993-8672 or kimberly.goodwin@gounited.net

Business Sales Manager

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