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Customer Spotlight: Cheyenne Lynch

Meet one of our favorite neighbors, Cheyenne Lynch—a College Grove local who’s blending wide-open spaces with world-class fiber internet.

Born and raised in Tennessee, she now lives on 160 beautiful acres just south of Franklin with her husband, Patrick, a few cows, chickens, two loyal dogs, and a growing family; they’re expecting their first child in January!

Rural Life, Modern Internet Connection

When she’s not working remotely as a customer service representative for Middle Tennessee Electric, she’s tending to the farm and keeping an eye on things with her husband on their trail cameras, all powered by United Communications fiber internet.

“Ever since United became available at my house, I signed up immediately,” she says. “It’s been the best decision we could have made.”

Before United, getting decent internet in rural Tennessee was tough. Spotty satellite service, bad weather interruptions, and customer support that felt miles away—quite literally.

“It was always hit or miss. And if you needed help, you were lucky to get it in weeks. With United, we’ve fixed things the same night over the phone. If not, a technician’s out the very next day.”

Fast, Dependable Internet Where It Matters Most

Living far off the road, she knew reliable internet would make a world of difference when it comes to streaming, working from home, and staying highly secure.

“We run our security cameras and trail cams, so if anything moves on the farm—deer, turkeys, even ducks down at the creek—we see it right away. I get a notification instantly. It gives us peace of mind.”

Good internet makes life easier for her day job, too. Working in member services, she knows how important fast and friendly help can be.

“I work in customer service, so I know what excellent service looks like. United delivers every time. When I filled out the interest form, I thought I’d hear back months later. I got a call the same day.”

And when neighbors ask if United’s worth it? She doesn’t hesitate to say yes. Watch Cheyenne share her story in her own words here!

“There’s no contract, but you’ll never want to cancel anyway. It was the best switch we could have made.”

Keeping You Connected Wherever You Are

Whether they’re raising cows, watching the wildlife, or welcoming a new baby to the farm, we’re proud to help this family stay connected, no matter how far down the road they are.

Ready for fast, reliable internet? Find out if United fiber is available at your address today and join the thousands who’ve already made the switch!