Internet | United Communications

A service of Middle Tennessee Electric, United offers the best customer experience, internet speed, and network reliability in Middle Tennessee.

United Leads in Speed and Service

Google Reviews

United Communications

4.7

Based on 1188 reviews

16:18 28 Sep 23

15:26 28 Sep 23

02:58 28 Sep 23

Really great company to work with. Fast. Efficient just like their internet. And the lady in their office is very helpful and answers the phone immediately.

ghislain compaore

22:18 27 Sep 23

The tech was super friendly and knowledgeable. Communication was good and our internet service speed is great.

Robert Beck

23:46 23 Sep 23

The installation teams are quick and efficient. They keep you posted on their work plans. Whenever in the past we had some technical problems, they were very responsive. Easy to work with.

John Jordan

15:09 16 Sep 23

Great service anytime I have an issue which isn’t often it’s resolved in a timely manner. Great people and amazing customer service! I’ve had it for months now and it’s absolutely amazing, and affordable!

Tate Duncan

22:52 15 Sep 23

Guys, please come to Hermitage! We were lucky enough to be in Brentwood when y’all were installing down there and LOVED YOUR SERVICE! We never had any issues and service was never out. Not even in the nastiest of storms. It was such a relief to know we could rely on your internet! We’ve since moved and gotten stuck with a competitorX of yours and have had continuous issues from day one. The second we can drop them to switch to you guys we definitely will!

Eileen B

00:18 12 Aug 23

I absolutely LOVE United for two reasons: 1. The customer service and technical support teams are incredible! Super friendly AMERICANS that answer the phone and give you the help you need. 2. I rarely need to call because the service never goes down! The service is so incredibly reliable it’s amazing! Thanks so much for having service in my area! Eileen B

Stacy Rogers

17:28 05 Jul 23

We’ve been a customer for five years and have had reliable service and no issues. We received notice last week that they now have fiber available at another address where we have our shop. I called less than a week ago and they’re here now installing the lines. Kim was the agent I spoke with to order new service and she is hands down the best customer service rep that I have ever dealt with.

A Connection You Can Count On

United fiber and fixed wireless internet runs at 99.99% network reliability — among the best in the industry — and our customer experience earns national awards for speed, service, business ethics, and customer loyalty. 

Residential Internet Options

Residential Fiber Internet

Our Best Internet Service

With virtually unlimited data capacity, download files in seconds and stream video in 4K HD on multiple devices.

Fixed Wireless

Fast Internet for Rural Areas

A better alternative to satellite internet, Fixed Wireless offers the same high speeds and service of traditional broadband.

Residential DSL

Reliable DSL Service

Enjoy consistent high-speed internet with United’s DSL copper service as we continue to expand our fiber network.

Get Started

Ready to connect to the best internet service in Middle Tennessee? Check availability and sign up online or book an easy appointment with a local United rep.

Looking for Business Internet Services?

Learn more about solutions for small to midsized and enterprise businesses.

The Latest Wi-Fi Technology

United’s Wi-Fi Experience

Our GigaSpire routers provide the latest technology and the best performance in broadband delivery. United’s Wi-Fi 6 routers achieve high-speed functionality for our 1 Gig and 2 Gig plans. And for our 8 Gig customers, United utilizes the latest Wi-Fi 7 generation router to solve for the ultra high-speed requirements of 8 Gig-capable devices.

Using Your Own Router

We strongly recommend using our high-performance technology, but subscribers have the option to supply a router. Note that owned routers may not deliver the best Wi-Fi performance or access to United’s UControl app, and you risk equipment issues that United’s technology team may not be able to resolve.

Choose Between Fast and Faster

UControl Managed Wi-Fi App

Manage usage the way you want

With United’s free managed Wi-Fi app, you can see connected devices, test bandwidth, and get important service notifications at a glance. Our enhanced parental controls offer access to content filtering, app management, time scheduling, quotas, and other analytics. Download from the Apple App Store® or Google Play™.

Widen Your Wi-Fi With GigaSpire Mesh

Faster and more reliable than extenders

The Calix GigaSpire Mesh unit – a plug-in Wi-Fi satellite that’s small and simple to use — can reliably connect the farthest corners of your home. Ask us for more details.

High Speed Internet

We're big on customer satisfaction, low on price