With over twenty years of leadership experience in the telecommunications industry, Josh Lynch plays a pivotal role in shaping the future of high-speed internet service at United Communications and in Middle Tennessee.He began his journey with United Communications after United acquired Athena Broadband in 2017, a company he co-founded. Josh worked as United’s Chief Customer Officer for four years and now serves as its Chief Operating Officer. Josh serves on the board as the Immediate Past Chair of the Shelbyville-Bedford County Chamber of Commerce and has been a dedicated board member of the Boys and Girls Club since 2019. He also serves on the advisory board for USF College of Business CX Program as a member of their Steering Committee. In addition, Josh supports the community through his involvement with the Rotary Club and the Marshall Education Foundation. Josh is a CXPA-Certified Customer Experience Professional and a Network Specialist in Computer Information Technology through TCAT. Josh graduated from Lee University with a BS in Business Administration, and earned his MBA in Strategic Leadership from the University of Tennessee.