Former NHL goaltender and current Nashville Predators color commentator Chris Mason—better known as “Mace” to longtime fans—knows the value of consistency, speed, and reliability. Whether he’s breaking down hockey highlights, working from home, or keeping up with his fantasy football league, dependable internet is essential to his life at home in Middle Tennessee.
After trying several internet providers over the years, Chris recently switched to United Communications—and went straight for their 8 Gig Premier plan.
“I’d never heard of 8 Gig before,” Chris said. “When I found out United had an 8 Gig plan, I said, ‘Sign me up for it.’”
Just over two months into his experience with United, Chris says the difference was noticeable immediately.
“I haven’t had one issue,” he said. “United has been by far the best provider that I’ve been with.”
Built for a Connected Home
Like many households, the Mason home has no shortage of connected devices. Between multiple TVs, phones, tablets, and countless smart home devices, Chris and his family need a network that can keep everything running without interruption.
For him, reliability is every bit as important as speed.
“I do a lot of work at home. I watch a lot of hockey and hockey clips, a lot of streaming, and I play a lot of video games, too,” Chris said. “Having reliable internet is extremely important.”
With United’s fiber network and 8 Gig Premier service, Chris says the entire household can stay connected without sacrificing performance.
“The range has been great,” he said. “We have a TV out in the garage gym that’s connected to the internet, too, and we haven’t had one issue.”
Big City Fiber Internet Performance at Home
Throughout his professional hockey career and his current work as a broadcaster, Chris has traveled extensively throughout the United States, Canada, and Europe. That experience has given him plenty of opportunities to compare internet connections in major cities, hotels, and other global locations.
Chris’ assessment of United’s internet service is simple, especially because his family lives further away from the usual high-speed hot spots.
“It’s as good or better than anything that I’ve ever used on the road,” Chris said. “Compared with previous providers I’ve used at home, it blows them out of the water. It’s honestly not even close.”
The Value of Local Internet Service
Speed and reliability are only part of what attracted Chris to United; the company’s local roots and customer service also made a strong impression on him.
“I think everybody now is making more of an intention to shop local and support local businesses,” Chris said. “When you’re with United, you’re calling somebody who essentially lives in your community, and you’re able to get a resolution quickly.”
As he has gotten older, Chris said supporting businesses that are invested in the same communities where their customers live has become increasingly important.
“When you choose where you want to spend your money, that’s become a lot more important to me,” he said. “With United, you’re talking to people who could be living just down the street.”
His positive experience began before the service was even activated. Chris praised the installation process, from scheduling and communication to the technician who set up the service in his home.
“From the setup, the service calls, and getting everything installed, it was just amazing,” Chris said. “Everybody that I’ve talked to and communicated with has been a real pleasure.”
A United Fiber Internet Ambassador
Chris’ experience also led him to become a United Communications Fiber Ambassador — a role he says he wanted to take on only after experiencing the service firsthand.
“It’s pretty much the first company that I’ve ever done this for,” Chris said. “I told them, ‘Let me get the service and see how it is before I’m going to put my stamp of approval on it.’” After experiencing the installation, customer service, speed, and reliability himself, Chris was comfortable doing exactly that.
“I can’t say enough good things about my experience so far,” he said.
For Chris Mason and his family, United delivered the hat trick they were looking for: powerful fiber internet, reliable coverage throughout his home, and service from a company connected to the community they call home.
Watch our interview with Chris Mason online, or learn more about what United’s 8 Gig Premier internet service can do for you.