United Communications Supports the Keep Americans Connected Pledge
Chapel Hill, Tenn., March 18, 2020 – United Communications is committed to ensuring access to fast, reliable telephone and internet service as our communities deal with the consequences of the COVID-19 pandemic. We plan to maintain normal operations so that our customers can work from home and students can learn remotely. Unlike many other providers, United has always offered residential internet with no contracts and no data caps so that you can utilize our network without fear of high overage costs.
We are extending our assistance to our residential and small business customers by supporting the “Keep Americans Connected Pledge” to not terminate service because of their inability to pay their bills due to circumstances caused by the COVID-19 crisis. United will also waive any late fees that any residential or small business customer incurs because of economic impact specific to the virus. This 60-day commitment reinforces the Federal Communications Commission (FCC) desire to ensure broadband or telephone connectivity.
“United is a key member of the Middle Tennessee community, and as our mission states, we enrich our communities and the lives of our neighbors through reliable connections and passionate service,” said William Bradford, President & CEO, United Communications. “This Pledge rolls right into helping the communities we serve and improving the lives of our customers. Whether it’s keeping Tennesseans employed or building out our grant projects to underserved areas, it’s important for us to step up and help mitigate the ill effects of this pandemic.” For any of our customers having a difficult time due to this issue, you can contact our customer support team.
About United Communications
United Communications is a local, leading provider of Internet, digital TV, and phone services to enterprise-class businesses and residential customers in Middle Tennessee. United Communications network includes more than 1,000 route miles of fiber connecting in Nashville and Murfreesboro, and covering portions of Williamson, Marshall, Bedford, Franklin and Rutherford counties. United is a subsidiary of Middle Tennessee Electric. To learn more, please visit www.united.net.
About Middle Tennessee Electric
Middle Tennessee Electric Membership Corporation is a member-owned, not-for-profit electric cooperative providing electricity to more than 235,000 residential and business members in Williamson, Wilson, Rutherford and Cannon counties. For more information, please visit www.mtemc.com.