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Friendly, Local Customer Service & Support

United provides you with exceptional customer service and support—all brought to you by local people who work right down the street. In fact, they may even live right in your neighborhood. So you can count on them to understand how to service your dedicated connection, and how to treat you like neighbors.

United offers 24/7 customer service and technical support to resolve your concerns or issues as quickly as possible.

United's service area includes over 20,000 homes and businesses in Nolensville, Brentwood, College Grove, Chapel Hill, Unionville, Fosterville, Estill Springs, Belfast, and Flat Creek. And our 100% fiber optics service area is growing every day.

United Communications Business Office

120 Taylor Street

Chapel Hill, TN 37034

  • Phone: (931) 364-2289
  • Fax: (931) 364-7202

Mailing Address

P.O. Box 38, Chapel Hill, TN 37034

Customer Support:

(800) 779-2227

Technical Support:


Monday: 8am-6pm

Tuesday: 9am-6pm

Wednesday-Friday: 8am-6pm

Saturday: 9am-2pm

*NOTE: Business office closes at 4:30pm, but drive-through is open until 6:00.