FRANKLIN, Tenn. (June 23, 2026)—United Communications, Middle Tennessee’s leading local fiber internet provider, announced today that it has connected its 50,000th broadband customer, Bryan Barton. Bryan lives in Franklin, Tennessee, where United is investing $22.8 million to bring multi-gig fiber internet service to thousands of new homes and businesses.
To mark the milestone, Bryan and his wife, Jennifer, were surprised with a gift basket featuring items to make the most of their new internet connection this summer, including a JBL Flip Speaker, $50 Spotify gift card, sunblock, beach towels, and cooler.
“Communication from the United team has been great, and they have been very professional and informative throughout the process,” said Bryan. “We were having issues with connectivity around our property, so the timing of our United internet and outdoor wi-fi installation couldn’t have been better. After more than 25 years with our previous national provider, it’s refreshing to make a change that feels focused on better service and a better customer experience.”
“More families are choosing United’s fiber internet as they move away from impersonal, national providers in favor of a faster, more reliable, community-focused alternative,” said William Bradford, president and CEO of United Communications. “This milestone reinforces what we hear every day: people are switching to a local provider they can trust, and they’re telling their neighbors to do the same.”
United Communications has made significant, long-term investments to expand high-speed fiber internet across Franklin and the surrounding region—bringing more local families and businesses access to reliable, future-ready connectivity.
May 2025 marked the fifth anniversary of the company establishing its Franklin headquarters in Berry Farms. More than 4,000 Franklin homes and businesses were initially connected to United fiber, and the current phase of construction will bring service to an additional 28,000 homes in the area.
These Franklin-area expansions are part of a broader capital commitment to accelerate fiber growth across Middle Tennessee. United Communications recently announced it has secured a $230 million credit facility and plans to invest more than $100 million in the near future to expand fiber infrastructure in Middle Tennessee communities.
United’s fiber internet is built for the way people live now, designed to support streaming, remote work, telehealth visits, gaming, and content creation. The company’s 8 Gig Premier internet plan—the region’s fastest residential offering—was designed to support multi-device homes with next-generation performance and whole-home coverage.
To learn more about United’s internet services or to check availability in your area, visit united.net.
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About United Communications
United Communications is a leading provider of internet and phone services for residential customers, small and mid-sized businesses, and enterprise-level organizations across Middle Tennessee. United has been nationally and regionally recognized, winning the 2023 and 2024 Best Places to Work award from the Nashville Business Journal, the 2024 and 2025 Gold Stevie® Awards from the American Business Awards®, a 2025 BBC Mag Top 100 Fiber-to-the-Home Leader designation, and a 2023 Torch Award from the BBB. United was also honored by the NCTA in their 2025 Smart Rural Community Showcase Awards.
United operates more than 6,100 route miles of fiber covering portions of Bedford, Davidson, Franklin, Giles, Lincoln, Marshall, Maury, Moore, Rutherford, Williamson, and Wilson counties. United Communications is a service of Middle Tennessee Electric. To learn more, please visit united.net.
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