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Locally Grown, Nationally Known

United Communications delivers reliable, high-speed internet and phone service to residential and business customers. We’re a local company and a service of Middle Tennessee Electric, and have earned both national and regional awards for our customer service and reliability.

Honored Recognition For Service & Quality.

Our fiber network covers parts of Bedford, Davidson, Franklin, Giles, Marshall, Maury, Rutherford, Williamson, and Wilson counties. As a service of Middle Tennessee Electric — the largest electric cooperative in the Tennessee Valley Authority (TVA) region and the second largest in the United States — United’s coverage continues to grow across Middle Tennessee cities and communities.

A History of Innovation

United Communications is on the cutting edge of technology, but our roots reach back to 1947.

Headquartered in Chapel Hill, Tennessee, and formerly known as United Telephone Company, we made a name for ourselves in Middle Tennessee by providing the highest-quality phone service in suburban and rural markets where other providers refused to serve.

Today, we’re a leading provider of advanced communications services, supplying residents and businesses with high-speed internet, and voice service and maintaining our commitment to the communities we serve, our customers, our employees, and our owners.

Look back through United's story

1947

The company, then known as Cities Telephone Company, files its charter of incorporation in Tennessee.

R. Lee Wheat founded Cities with his brother, Dr. Tom Wheat. At the time, Cities was comprised of four exchanges: Nolensville, College Grove, Chapel Hill, and Belfast.
1950s

L.O. Brayton, Jr. and Elmer Bivens assemble a group of local, seasoned telephone investors to purchase Cities.

Cities soon acquired four additional exchanges: Estill Springs, Flat Creek, Unionville, and Fosterville.
1960
Cities Telephone Company changes its name to United Telephone Company and begins a 51-year run of leadership by local investors and their descendants.
2011
United Communications continues a strong tradition of local service with a focus on innovation. Telecom industry veterans Gene Johnson and William Bradford acquired United. From 2011 through 2018, United expanded rapidly, establishing itself as one of the leading internet providers in the State of Tennessee.
2017
United acquires Athena Broadband, the leading provider of fixed wireless broadband in Middle Tennessee.
2018
United forms a strategic partnership with Middle Tennessee Electric Membership Corporation, the second largest electric cooperative in the country, to expand broadband and smart grid services to their members. MTE purchases a majority ownership in United.
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Our Mission

We enrich our communities and the lives of our neighbors through reliable connections and passionate service.

Our Company Values

  • Safety – we assure the safety of everything we do.
  • Service – we are responsive, informed, and easy to do business with.
  • United – we communicate and collaborate.
  • Integrity – we keep our promises and do the right thing even when no one is watching.
  • Driven – we serve to win customers.

On a Mission to Connect the Under-Connected

MTE + United Communications + Duck River Electric

United continues to build our fiber network throughout Middle Tennessee cities, towns and rural communities. We believe everyone deserves reliable, high-speed internet service. Through our Project UNITE initiative, United Communications is bringing high-speed internet service options to some of the most rural communities in Middle Tennessee, while staying true to our roots of providing reliable service and dedicated local support.

In partnership with Middle Tennessee Electric and Duck River Electric, we’re working together to build a more connected Tennessee.

Meet our team

United in connecting our communities and putting people first​

President and CEO

Chief Infrastructure Officer

Chief Operating Officer

Join Team United

We help neighbors run businesses, connect with family and friends, work and study from home, learn and grow. Working at United means being a part of something bigger. Ready to join us?

Committed to Community

Throughout the year, United sponsors community events, volunteers with local organizations, makes charitable donations to neighbors in need, and funds United Community Foundation Scholarships to help local students continue their education on the collegiate level.

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