Middle Tennessee business owners know that success requires a steady hand and a reliable network of supportive partners. Whether you’re launching franchise locations in Mount Juliet, managing a shop in downtown Petersburg, or running a technology firm in Smyrna, you know that your success depends on others who help your business run. In today’s economy, your internet provider serves as one of those top critical partners.
United Communications is a local company deeply invested in the economic health of our hometowns. This commitment drives our approach, which begins with a conversation rather than a sales pitch. From day one, United stays by your side with proactive, local customer support that resolves issues quickly, so you can keep your focus on your business. Personally, I love that we go the extra mile for small businesses, and it’s all because we view them as neighbors, not as an account number.
We Start with a Conversation, Not a Contract
When I talk with business owners across Middle Tennessee, I hear the same question almost every day: “Liz, how much internet do I actually need?”
It sounds simple, but the truth is that no two businesses use the internet in exactly the same way. A home-based consultant, a downtown retail shop, and a regional manufacturer all rely on connectivity, but may rely on it in very different ways. My job at United Communications is to help business owners sort through the noise and choose a plan that supports how you work today and how you plan to grow tomorrow.
And I love that part of my job. I get to learn how each business operates and understand any unique opportunities and challenges. After we meet, I can help suggest an internet solution that protects workflow, revenue, and peace of mind.
When a business calls United, we do not hand out a price sheet. We start with a conversation. During that conversation, I help each organization determine the plan that will work best based on typical usage, company size, security needs, and preferred bandwidth capacity.
How We Help You Choose the Right Plan
As a local company that truly cares about the success of our customers, our team takes time to help you make the right decision for your internet plan. To determine that, I might ask questions like:
- How many people work at your business?
- How many devices are connected at the same time?
- What type of work happens online?
- When do you notice slowdowns or outages?
- What happens to your business when the internet struggles?
Once I understand the full picture, I walk customers through the options so that you have the freedom to choose the best possible solution. I often recommend three different options for our business customers to consider:
- A plan that meets what you do today. This option covers your current workload and devices. It works well if your business stays steady and you just need reliable performance for day-to-day tasks.
- A plan that handles growth and busy times with ease. If you’re a growing company or expect additional needs in the near future, this option gives you breathing room. It supports new hires, heavier cloud use, and seasonal spikes, so slowdowns never hold your team back.
- A plan that gives you flexibility and freedom. This option fits businesses where every minute matters. It delivers the performance and reliability needed to protect revenue, customer experience, and operations.
I also take time to discuss installation timelines, equipment responsibilities, customer support, and upgrade opportunities. My approach lets business owners see the trade-offs and choose the level of performance and protection needed.
A Simple Bandwidth Guide for Middle Tennessee Businesses
Many of the businesses that come to United have one thing in common: using a provider that did not offer fiber. While some chose a previous plan based on price, others never had access to anything better.
United’s fiber internet plans for business change that by offering a wide range of plans, including everything from 500 Mbps to 8 Gig Premier internet and beyond. As you consider your current needs, here is a quickstart guide to United’s plans:
- Home offices and solo professionals
If you work from home and use email, video calls, and cloud files, 500 Mbps to 1 Gig will likely work well for you. This level of internet service supports your work without causing unexpected slowdowns.
- Small businesses with a team
If you run a shop, office, or service business with five to twenty employees, you probably need 1 Gig to 2 Gig. These plans support POS systems, multiple video calls, and cloud software with ease.
- Growing teams and high-demand operations
If you run a busy office, a warehouse, or a tech-heavy operation, 2 Gig or 8 Gig will keep everything running smoothly. You’ll be able to handle large uploads, complex security systems, VoIP phone networks, and heavy cloud use.
- Businesses and organizations that need custom solutions
Your company may need more than a shared internet plan. Multi-location offices, manufacturers, healthcare providers, and data-driven organizations often require guaranteed performance and added security. United supports these needs with Dedicated Internet Access, Metro Ethernet, Dark Fiber, and Data Security Partner services. These solutions give businesses full control, strong protection, and reliability when every second counts. In tandem with our enterprise offerings, United provides network customization and security through our BizControl app.
The right choice depends on how your team actually uses the internet, not how many square feet your building has.
Let’s Find the Right Internet Plan for Your Business
I love hearing whenever customers say things like, “This feels easier than what I had before.” Our customers often feel that way because United takes a local, hands-on approach. We don’t disappear after the install. Instead, we stay involved to help your business as it grows.
When you reach out, you’ll speak to people who live and work in Middle Tennessee. We know what it takes to run a business in the area because we do it, too.
If you want to know what plan fits your business, a member of my team would love to talk to you. We’ll discuss how you work, where your business is going, and how your internet can support you every step of the way.
You can explore our business internet options or reach out to schedule an appointment with a business specialist today.
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Author Bio:
Liz Pitmon
Business Account Executive, United Communications
Liz Pitmon is a business account executive at United Communications, where she helps small to mid-sized businesses across Middle Tennessee find reliable, scalable internet solutions. After a long career as a Six Sigma project manager, Liz brings a problem-solving mindset to every customer conversation, focusing on improving efficiency, reliability, and long-term